Our Customer Service staff is available to assist you by phone from 9:30am to 5:30pm (EST), Monday through Friday, and 10:00am to 5:00pm (EST), Saturday. Please call 1(800)DOGWATCH (1-800-364-9282). We will help answer your pet training, containment or product questions.

If you have a question or issue that is not addressed here, please email Customer Service. Please provide your name, address, email address, phone number, and order # (if applicable). Our knowledgeable representative will contact you within 24 hours.

Postal Mail

DogWatch by PetWorks
P.O. Box 90
South Salem, New York 10590

Company Address

PetWorks
148 North Bedford Road
Mount Kisco, New York 10549